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Return and Refund Policy for United Services

Effective Date: [Insert Date]

At United Services, we strive to ensure our users have a valuable and satisfactory experience. This Return and Refund Policy outlines the terms under which refunds may be issued for digital services purchased through the United Services app.

1. Digital Nature of Services

United Services provides non-tangible, digital services, such as:

  • Premium property listings
  • Subscription plans for agents or agencies
  • In-app promotional tools
  • Featured listings and visibility boosts

Due to the nature of these services, all purchases are generally final and non-refundable once delivered or activated.

2. Eligibility for Refunds

We may grant a partial or full refund under the following conditions:

  • You were charged in error due to a technical or billing mistake
  • The service was not delivered or activated as promised
  • There was a duplicate transaction
  • Your account was compromised or used without authorization
  • You requested cancellation before the service was delivered or made live (subject to review)

To request a refund, contact our support team within 7 days of the transaction.

3. How to Request a Refund

To initiate a refund request:

  1. Email us at support@United Servicesapp.com
  2. Include the following details:
  • Your registered email/phone number
  • Transaction ID or receipt
  • Description of the issue

Our team will review your request and respond within 5–7 business days.

4. Refund Process

If approved:

  • Refunds will be processed via the original method of payment
  • It may take 7–10 business days to reflect in your account, depending on your bank/payment provider
  • You will receive confirmation via email

5. No Refunds For:

  • Services already consumed or delivered (e.g., property already featured)
  • Change of mind after purchase
  • User dissatisfaction unrelated to a technical or service error
  • Breach of our Terms of Use or abuse of platform services

6. Contact Us

If you have any questions or concerns about this policy, please contact:

United Services App Support Team
Email: support@United Servicesapp.com
Phone: [Your Support Number]